Return methods and costs

You can make a return within 14 days of receiving your order . The return period is calculated from the delivery date.

Returns without a receipt, damaged or altered will be refused. 

New Collection Items:
The return or exchange can be made at one of our physical stores .
It is mandatory to present the receipt .
Before going to the store, send an authorization request to the email address: customercare@fusarogold.com

Special Prices Category Items:
The return must be sent to our operational headquarters .
It is necessary to fill out the appropriate return form.
Please insert the completed return form inside the package containing the item(s) to be returned.
Send the package to the following address: Luigi Fusaro (Calvi Complex), Località Boscofangone Zona Asi Corpo B (Lotto B/5), 80035 NOLA (NA).
Return shipping costs are the responsibility of the customer .
We will arrange, at our expense, the shipping of the exchange or the refund , which may also be issued in the form of a voucher of the same amount, usable for online purchases.
Please note that items in the Special Prices category cannot be returned to our physical stores.

Items : socks, hats, ties, gloves, scarves, sunglasses and belts are not subject to return .